Frequently Asked Questions

SafeLaw is an AI legal assistant that helps users in Uzbekistan understand general legal concepts, create standard documents from templates, and review documents for informational purposes. SafeLaw is an information service, not a law firm.

No. SafeLaw provides general legal information, not legal advice. AI can make mistakes, hallucinate statute references, or provide outdated information. For important legal matters, always consult a licensed attorney.

SafeLaw works in Russian, Uzbek and English. You can switch the language at any time from the site menu.

SafeLaw offers a free plan with a limited number of queries. For extended access we offer paid monthly and annual subscriptions billed in Uzbek sum.

We accept Uzcard and Humo cards of Uzbekistan national payment systems. All prices are in Uzbek sum (UZS) and include VAT.

You can cancel at any time in your account settings or by emailing safelawinfo@gmail.com. The cancellation takes effect at the end of the current paid period.

Yes. New subscriptions have a 14-day satisfaction guarantee. Annual subscriptions — pro-rata refund within the first 30 days. Used AI requests are non-refundable. See our Refund Policy for details.

Yes. Paid subscriptions renew automatically at the end of each billing period. We send a reminder before charging. You can cancel auto-renewal at any time before the renewal date.

Yes. AI can make errors including: factual inaccuracies, fabricated references to laws and cases (hallucinations), outdated information, and misapplication of rules. Always verify important information with a licensed attorney.

No. Your documents, queries and personal data are not used to train AI models. See our Privacy Policy for details.

SafeLaw uses several leading AI models for request processing and document generation. We continuously update and improve the underlying technologies.

We use TLS encryption in transit, store passwords as irreversible hashes, enforce access controls and maintain regular backups. Personal data is processed in accordance with Uzbekistan Law on Personal Data (ZRU-547).

Yes. You have the right to request deletion of your personal data per the Law on Personal Data. Email safelawinfo@gmail.com and we will process your request within 15 business days. Certain records (e.g. tax records) may be retained longer as required by law.

No. SafeLaw does not store full card details on its servers. All payments are processed via licensed payment providers.